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FAQ

Answers about payment methods, international shipping times, order tracking and wholesale inquiries.

4questions answered
< 24haverage reply time
01What payment methods do you accept?
We accept PayPal and Stripe (major credit cards). Bank transfer is available for bulk orders - contact support to enable it.
02How long does international shipping take?
US line: 7-10 days; EU line: 8-12 days. Orders over $99 ship free; rates are calculated at checkout.
03How can I track my order?
Once payment succeeds, a tracking number appears on your order page. Track via DHL / FedEx / ePacket or the order detail page.
04Do you offer wholesale pricing?
Yes. Click "Inquire Now" on any product page with your quantity and destination, and our sales team replies within 1 business day.
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